All regularly scheduled service resumes at full strength this morning after the heavy snowfall hampered operations on Wednesday. Roadways are in far better condition and the agency is fully staffed with bus operators – these had been the two concerns that may have altered plans to operate full service levels.
"We needed to suspend service on Wednesday and our goal was to focus on resuming regularly scheduled service because it's important to the many thousands of people that rely on Pace every day," said Pace Executive Director T.J. Toss. "We thank every one for their patience over the past two days."
ADA Paratransit service for registered people with disabilities is operated by Pace in both Chicago and the suburbs. While main streets are in generally good condition, side streets are not – which makes accessing the home so many clients very difficult. Further complicating access is the possibility that sidewalks that have not been cleared, which would have a major impact on people that use wheelchairs or other mobility devices. Pace continues to advise that paratransit clients avoid all travel until conditions on side streets improves.
Pace operates "Metra Feeder" service, which connects neighborhoods and/or employment centers with Metra trains. These routes, which are generally found in the north, northwest, and western suburbs, serve suburban neighborhoods, so it is possible minor detours may be necessary depending on the condition of the roads.
Pace will continue to provide details on this and any other updates for passengers as they become available via its website at http://www.pacebus.com or by calling Pace Customer Relations at (847) 364-7223.
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