Friday, January 10, 2014

A Little Unhappiness

Regarding AT&T
Has anyone had U-Verse and then cancelled it?
We just had an incident—the e-mail has been inoperable since there needs to be some insertion of a user name and password for smtp.att.yahoo.com and pop.att.yahoo.com. I understand the problem, too many too unengaged idiots.
Not being technically savvy, we called ATT to find out where to enter. We have attempted to find an answer of where to enter these. But no one could answer. So it remained. Did finally get with people in Atlanta. Thought it was to be resolved, since we have been unable to get into our e-mail. A tech person was to fix the problem. or discuss it.
While talking to people there, and put on hold, we had a power shut down briefly, but could not get back immediately... For the past week e-mails received have been piling up since could not get in as there was no authority. Was in the process of attempting to reach a tech person, when I noticed all the pending e-mails were deleted. Still cannot get into the e-mail and the notices remain to enter the smtp and pop. Thinking of doing away with ATT and U-verse.—This certainly is not the telephone company I have done business with since the 1950s. This seems to be a large thieving corporation.

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